No surprise, really. ASI have one of the worst reputations in the publishing world, yet for some reason, authors keep going to them.
“The Alliance of Independent Authors welcomes the news that three authors have filed suit against self-publishing service provider Author Solutions (ASI), and its parent company Penguin.
Law firm Giskan & Solotaroff, on April 26, filed a class action complaint on behalf of writers Kelvin James, Jodi Foster, and Terry Hardy. The complaints listed in the action won’t come as any surprise to those who follow the behaviour of ASI in recent times: overcharging for services, up-selling editing and marketing packages of poor quality, deceptive practices, poor royalty reporting and nonpayment of monies due. (For a full list of ASI iniquities, see this earlier post.)
The company’s true business is not publishing, the complaint stresses, but selling services to authors. And not doing it well. As we point out in our recent book, ASI is a company about whom we regularly receive the most complaints from a wide variety of authors.”